Privacy Policy | Medisfera

1. Data Controller

The data controller for this website is Medisfera (hereinafter "we", "us", or "the Company"). For any privacy-related inquiries, please contact us at privacy@medisfera.io.

2. Data We Collect

2.1 Website Usage

When you visit our website, we may collect technical data such as your IP address (anonymised), browser type, operating system, pages visited, and time spent. This data is collected for analytics and website improvement purposes.

2.2 Contact Forms

When you submit a contact form, demo request, or quote request, we collect the information you provide: name, email address, phone number (optional), organisation name, and the content of your message. This data is used exclusively to respond to your inquiry.

2.3 Cookies

We use essential cookies for website functionality. See our Cookie Policy for details.

3. How We Use Your Data

To respond to your inquiries and provide requested information
To send you a personalised quote if requested
To improve our website and services
To comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data based on:

Consent — when you submit a form or accept cookies
Legitimate interest — for website analytics and security
Contractual necessity — to provide requested services or quotes

5. Data Retention

Contact form submissions are retained for a maximum of 24 months. Analytics data is anonymised and aggregated. You may request deletion of your data at any time.

6. Your Rights

Under applicable data protection legislation, you have the right to:

Access your personal data
Rectify inaccurate data
Request deletion of your data
Restrict or object to processing
Data portability
Withdraw consent at any time

To exercise any of these rights, contact us at privacy@medisfera.io.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including TLS encryption for data in transit and access controls for stored data.

8. International Transfers

Your data is processed within the European Economic Area (EEA). We do not transfer personal data outside the EEA.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page indicates the most recent revision. We encourage you to review this page periodically.

10. Contact

For questions about this privacy policy or our data practices, contact us at privacy@medisfera.io.